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Post
- Focus Training Centre LLC &
Focus Management Consultancy - Al Salmein Golden Tower, Suite 602
- Electra Street, PO Box 322
- Abu Dhabi, United Arab Emirates
80% of CEOs believe they deliver a superior customer service, but only 8% of their customers agree! Customer service is sometimes the only way a business can differentiate itself from its competitors. It isn't just about the way you greet and serve your customers; it involves many aspects of business operations. Quality customer service is about exceeding the expectations of your customers and really focusing on their needs and expectations.
After attending this workshop you will deliver customer service to your internal and external customers, giving focus to their needs and contributing to business success.