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Office management

Overview

Although the work of an office manager differs greatly between different organisations, they all have the responsibility for ensuring that their office runs effectively and efficiently. This requires a varied skill set from basic leadership and management skills to communication and technical skills. This workshop aims to cover all the areas essential to succeed at office management.

Course Content

  • The functions of an office 
  • Typical responsibilities of an office manager 
  • Importance of good interpersonal communication skills 
  • Recognising and overcoming barriers to communication 
  • Developing a good relationship with your manager
  • Importance of good team behaviour 
  • Business correspondence 
  • Increasing productivity and efficiency through good time management 
  • Conflict resolution 
  • Meetings – arranging, taking part in and following up 
  • Information and data management

Objectives

  • Manage the day-to-day activities of a busy office confidently and proactively 
  • Enhance your influence within the management infrastructure 
  • Establish a working system with your manager 
  • Develop a close, open and honest working relationships 
  • Enhance office performance and the utilisation of resources

Competencies Addressed

  • Administration
  • Personal Effectiveness
  • Planning & Organising

Outcome

This workshop will equip you with all the skills you need to manage an office effectively and efficiently.

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  • Focus Training Centre LLC &
    Focus Management Consultancy
  • Al Salmein Golden Tower, Suite 602
  • Electra Street, PO Box 322
  • Abu Dhabi, United Arab Emirates
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