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Managing appraisals

Overview

A study released in November of 1998, and published in Success magazine, showed that organisations that do performance appraisals are generally more successful than organisations that don’t do performance appraisals. But appraisals are not popular; nobody looks forward to them. Perhaps this is because neither supervisors nor employees are totally satisfied with how they are conducted. This workshop will give you all the tips and tools you need to conduct effective, and positive, appraisals.

Course Content

  • Understanding performance management 
  • Gathering information 
  • Understanding the link between competencies and performance 
  • The importance of fairness and equality in the application of the system 
  • Questioning and listening skills 
  • Planning and conducting a structured, balanced and participative discussion 
  • Comparing performance and using evidence 
  • Addressing issues of poor performance 
  • Setting SMART objectives and clear expectations 
  • Motivation techniques 
  • Giving feedback

Objectives

  • Describe the purpose of performance management and your role in the system 
  • Plan, prepare and structure a performance review meeting 
  • Remain fair and consistent, avoiding bias 
  • Listen and give clear and specific feedback 
  • Define areas for development and set clear objectives

Competencies Addressed

  • Communication & Interpersonal Skills
  • HR
  • Performance Management

Outcome

After attending this workshop you will be able to conduct performance appraisals in a confident and professional manner.

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  • Focus Training Centre LLC &
    Focus Management Consultancy
  • Al Salmein Golden Tower, Suite 602
  • Electra Street, PO Box 322
  • Abu Dhabi, United Arab Emirates
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