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Evaluating the effectiveness of training

Overview

In today’s environment of increased accountability, the training evaluation process is a critical component of talent management. Accountability lies with what employees learn, and the transfer knowledge to work performance. Evaluations methods focus on using the assessment process to improve training delivery, information should also be collected to determine whether training is assisting the organisation to improve its business performance.

Course Content

  • Making the investment case for training 
  • What should be evaluated and within what context 
  • When to start evaluating – the importance of setting aside time and resources 
  • How to measure success – what are the measurable aspects of training? 
  • Evaluation tools and processes 
  • Research methods such as control groups, matching before and after studies 
  • Assessing whether the design, preparation and delivery of the training is appropriate 
  • Identifying whether staff are buying into the training 
  • What is the impact of training on the organisation? 
  • Identifying the intangible benefits of training

Objectives

  • Describe the need for evaluation as a means of improving course design and choosing effective training methods 
  • Evaluate different types of training in the light of training needs 
  • Assess the impact of training and its effect on performance 
  • Identify cost-effective training interventions 
  • Communicate training results to managers and decision makers

Competencies Addressed

  • Delivering Results
  • English Language
  • HR
  • Performance Management

Unlock Your Potential with Emotional Intelligence Training at FOCUS Training

Great leaders aren’t defined by titles; they are defined by emotional intelligence. At FOCUS Training, we recognise that true leadership begins with self-awareness, empathy, and the ability to connect with others. Our emotional intelligence training courses is created to help professionals understand themselves better, build stronger relationships, and lead with clarity and confidence.

Especially in today’s dynamic workplace, emotional intelligence (EI) isn’t a “nice-to-have” feature; it’s the competitive edge that sets high-performing teams and leaders apart. Our training equips you with the mindset, tools, and practical techniques to thrive in an evolving and diverse environment.

Why Learn Emotional Intelligence with FOCUS Training?

Emotional Intelligence is one of the strongest predictors of leadership success. Whether you manage teams, influence stakeholders, or collaborate across functions, learning emotional intelligence training course with FOCUS training can help you stay grounded, communicate effectively, and make smarter decisions.

Thus, with FOCUS Training, you don’t just learn EI, you learn how to apply it in real-world situations.

What You Will Learn?

Our EI training course can empower you to develop essential leadership abilities across four core pillars, such as:

  • Self-awareness: Understand your triggers, values, and strengths
  • Self-management: Respond instead of react, even in high-pressure situations
  • Social awareness: Recognize emotions in others and navigate group dynamics
  • Relationship management: Build trust, inspire teams, and resolve conflict with ease

Course Highlights

Our training is practical, interactive, and customised for modern workplaces. With our course, you can expect:

  • Science-backed frameworks that simplify emotional intelligence
  • Real-life case studies to understand how EI impacts performance
  • Hands-on activities & role plays for immediate skill application.
  • Workplace-focused tools you can use from Day 1
  • Personal EI assessments to measure your growth
  • Actionable strategies for managing difficult conversations
  • Techniques to reduce stress and build resilience
  • Guidance to foster empathy and positive influence

Who Is This Course for?

Our course is perfect for:
  • Budding and first-time managers
  • Senior leaders and department heads
  • HR professionals and team supervisors
  • Anyone who is looking to strengthen communication and relationship-building skills.

Outcome

On completion of this module, you will have a stronger understanding of human behaviours and interactions, and be well equipped to get better results from the people in the team through practising Emotional Intelligence.

Why Choose FOCUS Training?

With decades of experience in people development, FOCUS Training combines expert facilitation, behavioural insights, and proven methodologies to deliver training that sticks. Our course empowers you to benefit from:

  • Experienced facilitators with global corporate exposure
  • Customizable learning pathways to suit your team
  • Practical, no-jargon content your employees will actually use
  • Engaging workshops that spark meaningful change
  • Post-training support to reinforce learning

Lead Better. Connect Better. Perform Better.

If you want leaders who stay composed, motivate teams, and communicate with impact, our Emotional Intelligence Training Courses is exactly what your organisation needs. Ready to develop emotionally intelligent leaders? Let’s talk.

 

FAQs

1. How will EI training improve my leadership?

EI training helps you stay calm under pressure, make better decisions, and lead with empathy, resulting in stronger team engagement and performance.

2. Can I apply these EI skills immediately at work?

Yes. The course focuses on practical, easy-to-use tools that you can apply from day one in real workplace situations.

3. Does the training include personal feedback?

Absolutely, you receive EI insights and personalised guidance to understand your strengths and growth areas.

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Our Partners

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  • Focus Training Centre LLC &
    Focus Management Consultancy
  • Al Salmein Golden Tower, Suite 602
  • Electra Street, PO Box 322
  • Abu Dhabi, United Arab Emirates
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