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Post
- Focus Training Centre LLC &
Focus Management Consultancy - Al Salmein Golden Tower, Suite 602
- Electra Street, PO Box 322
- Abu Dhabi, United Arab Emirates
Conflict situations are an important aspect of the workplace. A conflict is a situation when the interests, needs, goals or values of involved parties interfere with one another. Different stakeholders may have different priorities; conflicts may involve team members, departments, projects, organization and client, boss and subordinate, organization needs vs. personal needs. Often, a conflict is a result of perception; it is not always a bad thing, but it must be managed.
After the workshop you will be able to identify conflict situations, decide when an intervention is required, and select the most appropriate management technique ensuring a positive outcome for all parties.