Communication

Globally, switched-on organisations understand that employee engagement is critical to economic competitiveness, higher productivity, best use of resources and happier employees and that internal communication is a core tool in achieving that outcome. The function also plays a critical role in communicating complex topics, aligning employees to values and communicating more widely to employee families (as part of building a positive employee brand).

In the Middle East, Africa and Asia, many organisations are increasingly moving toward capturing the benefits of effective internal communication and understand its importance to integrated talent solutions. However, organisations often need support to develop sophisticated organisational-wide plans and campaigns using multiple channels, methods and tools.

Our role is to work with companies and government organisations to enhance their capability to plan and deliver exciting, effective communication strategies.

Internal communication planning

We are able to help you realise the benefits of effective internal communication through the development of a comprehensive, yet practical integrated strategic communication plan. The core elements would:

Align to business strategy
Define the internal communication strategy
Develop a plan for content creation, delivery and governance
Define channels and approaches
Measure results
Provide quality control

We will support the implementation of the plan with impactful coaching and knowledge transfer.

Building internal communication effectiveness

The ability to craft outstanding messages is not just the job of the internal communications function. The HR function is the champion of engagement and must lead by example using the highest level of persuasive writing and presentations. This core competence underpins the effectiveness of HR to reach out across the organisation to drive change or align employees. Without these skills buy-in is not likely to happen and initiatives will quickly fail.

Since our formation in 2001, we have been working with professionals across the region to enhance the capability to communicate through: