Training Courses | Search results

119 Result(s)

These are the courses we offer based on your search criteria

Call-centre Training

The impression you make on the telephone is vital to creating the professional image of any company. The ability to communicate in a prompt, friendly and professional manner is important for everyone…

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CAMS assessor

This workshop aims to identify, select and train experienced personnel from various disciplines within your organisation in conducting assessments of CAMS developees, as per the ADNOC Assessment &…

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CAMS verifier

This workshop aims to identify, select and train experienced personnel from various disciplines within your organisation in conducting assessments of CAMS developees, as per the ADNOC Assessment &…

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Cardiopulmonary Resuscitation and Automated External Defibrillation (NUCO and FAA Level 2 Award)

Automated External Defibrillators (AED’s) are now becoming more common throughout a range of public and work places. A casualty’s survival rate will dramatically increase if an AED is available and if…

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Coaching for performance

In recent years, coaching has become an increasingly popular tool for supporting employee development. CIPD research shows that the technique is very popular and an important skill for managers to…

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College to career

This tailored course has been designed for new employees who have recently graduated from secondary school, college, university or the ATI and are now in their first job. Making the transition from…

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Communication skills

Not surprisingly, communication skills often rank among the most critical for work-related success. As we continue to progress through our careers, it is likely that success will depend more and more…

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Competency-based interviewing skills

Competency-based interviewing is a style of interviewing that was developed in the 1970's by industrial psychologists who discovered that "the most accurate predictor of future performance is past…

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Conducting exit interviews

The exit interview is an integral component in your employment ending process because of the improvement information you can obtain in an effectively conducted exit interview. At an exit interview,…

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Conflict management

Conflict situations are an important aspect of the workplace. A conflict is a situation when the interests, needs, goals or values of involved parties interfere with one another. Different…

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Contract and vendor management

Contract and vendor management involves managing, administering, and guiding product and service vendors in an organised way to drive behaviour in order to optimize business outcomes. It focuses on…

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Contract negotiations

Contract negotiation is an integral part of business life. All around us there is evidence of this: usiness agreements and economic co-operation; organisations forming alliances and mergers; buying…

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A key skill for managers and supervisors is counselling. Employee performance and motivation can be affected by many factors, both inside and outside the workplace. Everyone agrees that highly…

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Creating your Inner Happiness

Happiness and positivity are a lifestyle and government’s commitment and a true spirit that unites the Emirati community,” His Highness Shaikh Mohammad Bin Rashid Al Maktoum, Vice-President and Prime…

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Creative thinking

Have you ever wished you could be more creative in the workplace? Creative thinking skills use very different approaches to critical thinking skills. They involve a much more relaxed, open, playful…

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  • Embrace change

    08 02 2015 Sunday UAE

    The long-held received wisdom is that people don’t like change. As Niccolo Machiavelli said in The Prince, “There is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success, than to take the lead in the introduction…

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  • Happiness Means Good Business

    08 08 2016 Monday UAE

    Research proves that happiness leads to better business outcomes and a healthier bottom line. Companies can easily implement initiatives that reap the benefits of workplace happiness.

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  • Women in leadership can boost profits by up to 15%

    23 10 2016 Sunday UAE

    Research of 22,000 companies proves that promoting women into senior leadership drives bottom line results. Taking steps to develop women has proven benefits for company leadership.

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  • Expatriates staying ahead

    13 04 2015 Monday UAE

    Expatriates are often skilled at making things happen. More often than not they are recruited because of competences (attitudes, skills and knowledge) that are not readily available locally. They arrive and get straight on with the job. At the same time, they…

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  • Mentoring for talent development

    10 06 2015 Wednesday UAE

    With population and unemployment figures on the increase, attracting and retaining talent would be should be getting easier. However, some startling statistics suggest otherwise.

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  • Motivation myths

    03 08 2015 Monday UAE

    What makes people behave the way they do? Why do some people seem to be motivated to do well in their work, while others do not? The study of motivation is endlessly fascinating as it concerns the driving force within individuals by which they attempt to…

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  • Selection matters

    29 09 2015 Tuesday

    Mark is the CEO of an SME in the engineering industry. He has just recruited a key member of staff, John, and is beginning to regret it. Instead of getting on with the job the new recruit seems to be needing an awful lot of Mark’s time – time that is already…

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  • Targeted training brings many benefits

    19 11 2015 Thursday

    It is sadly common for some companies to look at the cost of training and not see the numerous benefits stemming from it. Some take a short-term view and see training purely as a cost. Others see training as an investment in the future that derives many…

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  • Does leadership philosophy matter?

    01 02 2016 Monday UAE

    The Global Financial Crisis was the worst market correction since The Great Depression. So devastating was its impact, after seven years it is still an event from which many economies are still struggling to recover. It’s common knowledge that the catalyst…

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  • The Leadership Challenge: Interview with Jim Kouzes

    06 03 2016 Sunday UAE

    Jim Kouzes, co-author of The Leadership Challenge, sat down with Focus' David Brennan to discuss leadership in the 21st Century, the Five Practices of Exemplary Leadership, what it takes to be a truly great leader and if leadership is different in the rest of…

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  • Keeping the team on track in challenging times: grief and change management

    21 03 2016 Monday UAE

    Challenging markets can often mean cost optimisation of which staff reductions may be required. Whilst the process of realigning the staff profile is relatively clear, moving the remaining team forward is less so. Dealing with the grief of losing colleagues…

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  • Focus Training Centre LLC &
    Focus Management Consultancy
  • Al Salmein Golden Tower, Suite 602
  • Electra Street, PO Box 322
  • Abu Dhabi, United Arab Emirates